Refund Policy

Refund Policy for Africadataplan VTU Website

1. Transaction Refunds:

We only refund transactions if they do not go through and remain pending on our end. Successful transactions marked on our end are non-refundable. Refunds for pending transactions may take 24 to 48 hours to process.

2. Deposit Refund Issues:

We do not provide refunds for deposits. In the event of any issues related to a deposit, we are committed to resolving them promptly, and the deposited amount will be made available in your account.

3. Withdrawal Fees and Processing:

All withdrawals from your Africadataplan VTU account to your bank account are subject to fees. Withdrawals are processed instantly, mirroring the deposit process. If you experience any delays in withdrawal, please contact our support team for assistance.

4. Contacting Support:

If you have any questions, concerns, or require assistance regarding refunds, deposits, or withdrawals, please reach out to our dedicated support team. We are here to ensure a smooth and satisfactory experience for our users.


This policy is subject to periodic updates, and users are encouraged to review it regularly for any changes. Last updated: 17/02/2024